FAQ's
Our FAQ section aims to answer any queries you may have. However, if after going through the FAQs and your question is still not answered, feel free to contact us!
Apart from the listed items, do you carry other brands/stocks?
Yes, we do. There are many products available that we have not listed! Please send us an email with the Brand/Model that you are after along with the quantity and will get back to you within 24 Hours.
Do you offer price breaks/discounts on larger orders?
Yes, please enquire now!
Will I be able to choose colours and sizes ?
YES. We will try our very best to accommodate your requests. If not specified, you will get an even assortment.
Are all your products authentic?
Yes, we deal in liquidation, past season, and surplus stocks.
I'm a first time buyer, can I buy a sample wholesale lot?
Yes. New customers may purchase sample lot of 25pcs before making bulk purchases. Additional Shipping charges may apply.
Where are your products shipped from?
They are shipped from 2 locations:
New York - For USA Buyers
United Kingdom - For U.K & Europe Buyers
Where are your products from?
They are sourced from agents based in Hong Kong, Sri Lanka, Peru and Spain.
I live in an EU member state. Would it be possible for me to have the products sent from within the European Union so that I will not encounter any customs problems?
Yes, that is possible for the products to be shipped off from an EU state (this would be the United Kingdom). However, additional shipping charges will apply.
What would the additional shipping charges be?
We have a shipping contract with Parcel Line (DPD Germany and Chronopost), we are able to pass on great savings when it comes to shipping our products within the EU. Usually, each parcel will cost USD20. We recommend that you check with one of our staff for the exact shipping charges.
Will I get any custom taxes for products purchased from this website?
For US & Europe Buyers: There will be NO ADDITIONAL IMPORT DUTIES/TAXES as goods are shipped from the US or U.K.
How long after payment will I receive my order ?
We have built our reputation based on super-fast delivery times! We guarantee that you will be 100% satisfied with the delivery times.
Europe: 7 Working days from date of payment
We have contracts with:
DPD By Road
Chronopost
Parceline.com
UPS, UK
USA & Other countries: 7 Working days from date of payment |